Before the Coach provides the link to purchase the coaching package, the Coach reviews this agreement below with the Client who will sign the agreement before purchasing a coaching package.

HOLISTIC LIFE COACHING AGREEMENT

This agreement is being entered into between Kelley Alexander (Coach) and [fill-in name] (Client), whereby Coach agrees to provide coaching services for Client using the IDEA© Program, our proprietary coaching program.

Coaching is a partnership, not a legal business relationship, between Coach and Client using a growth-provoking process. This creative, iterative process is designed to inspire the Client to maximize her personal and professional potential.

The Coach will assist the Client in creating personal, business and or professional goals and to creating strategies and plans to assist the Client in meeting those goals.

Coach-Client Relationship

1. Coach agrees to maintain high ethics and professional standards of behavior.

2. Client is solely responsible for creating and implementing her own physical, mental, and emotional well-being, decisions, choices, actions, and results of the coaching relationship. The Client agrees that the Coach is not and will not be liable nor responsible for any action or inaction, or for any direct or indirect result of any services provided by the Coach. The Client understands that coaching is not therapy and is not a substitute for therapy. Coaching does not prevent or address any mental illness or disorder.

3. Client agrees that she may terminate or discontinue the coaching relationship at any time.

4. Client acknowledges that coaching is a comprehensive process that may involve different areas of her life, including work, finances, health, relationships, education, and recreation. Client agrees that deciding how to handle these issues, incorporating coaching principles into those areas, and implementing choices is exclusively the Client’s responsibility.

5. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance, if needed. If the Client is currently under the care of a mental health professional, it is recommended that the Client inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

6. Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance, and to set aside the time to participate fully in the Program.

Services

1. The parties agree to a 12-session coaching program. Additionally, the Program includes 5 accountability sessions to be done between sessions by phone or video conference.

2. The Coach will be available to the Client via e-mail and voicemail between scheduled meetings, as defined by the Coach during the introductory session. Coach may also be available for additional time, per Client’s request, on a pro-rated basis rate of $75 per hour. This includes reviewing documents, reading, or writing reports, and engaging in other Client-related services outside of coaching sessions.

Schedule and Fees

1. This agreement starts on July 14th, 2022. The fee is $780 for 12-week program, with 50% due at the time the contract is signed. The fee includes materials and postage.

2. The balance of the payment is due at the end of Session 3.

3. The frequency of the coaching sessions will be every other week, unless otherwise agreed to.

4. Coaching sessions shall be 60 minutes.

5. Accountability sessions shall be 30 minutes via telephone or web-conferencing. Coach will initiate the first call and then confer with client on remaining.

Refund Policy

1. Client can request a refund at any time prior to Session 4. We stand by our services, and it is important that the Client is completely satisfied.

Procedures

1. The time of the coaching meetings and/or location will be determined by Coach and Client based on mutually agreed upon times. The Coach will initiate all scheduled calls and will set up the scheduled meetings to occur via Zoom.

Confidentiality

1. This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of the Coach-Client relationship, is bound by confidentiality. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus, communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.

2. Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believe there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

Cancellation Policy

1. Client agrees that it is the Client’s responsibility to notify the Coach at least 24 hours in advance of the scheduled meeting or call if there is a need to cancel or reschedule a meeting. Coach reserves the right to bill Client $50 for a no-show or missed meeting.

Termination

1. Either the Client or Coach may terminate this agreement at any time with two (2) weeks’ notice. Client agrees to compensate Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship.

Limited Liability

1. Except as expressly provided in this Agreement, the Coach make no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential, or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

Entire Agreement

1. This document reflects the entire agreement between the Coach and the Client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and verbal representations. The Agreement may not be amended, altered, or supplemented except in writing signed by both the Coach and the Client.

Dispute Resolution

1. If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

Severability

1. If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this agreement is invalid or unenforceable, but that by limiting such provision, it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Waiver

1. The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

Applicable Law

1. This Agreement shall be governed and construed in accordance with the laws of the State of Georgia, without giving effect to any conflicts of laws and provisions.

Binding Effect

1. This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.

Please sign both copies and return one copy of this Client Agreement to Coach prior to the first scheduled coaching session. Retain one copy for your records.

Client Signature: __________________ Date: ________

Client Name Phone Number: ______________________

Client Address:________________________________

City ST ZIP ___________________________________

Center of the Heart Coach: Name__________________